Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within thirty (30) days without providing any reason. The withdrawal period is thirty days from the day you or a third party designated by you, who is not the carrier, takes possession of the last item. However, the period does not begin before the purchase agreement has become binding for you through your approval of the purchased goods.

To exercise your right of withdrawal, you can send us (chic andina, Owner: Jimena Zabala de Braga, Bleichstr. 18b, D-86153 Augsburg, Email: info@chicandina.com) a clear statement of your decision to withdraw from this contract. This can be done, for example, by email or post.

A withdrawal form template will be provided upon request, but its use is not mandatory. A simple communication, such as via email, is sufficient to exercise your right of withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send the notice of your decision to withdraw before the withdrawal period expires.